Started with Cable TV
My journey began in 1988 with Su-kam, starting with Cable TV Systems, my first venture. While many may be surprised to learn that Su-kam’s origins lie in cable television rather than inverters, this is a crucial part of the company’s history.
Initially, Su-kam focused on small-scale projects, such as installing Master Antenna Television (MATV) and Community Antenna Television (CATV) systems for hotels and apartment complexes. These systems involved setting up shared antennas and VCRs to distribute television signals throughout buildings.
At the time, cable television was a revolutionary concept in India. VCRs were expensive, and renting cassettes was a recurring cost. Cable TV offered a more affordable solution, allowing multiple households to watch the same film on a single VCR and distribute the signal through a cable network. This innovation spurred the growth of a new industry.
Capitalizing on this opportunity, I transitioned Su-kam into the cable TV business, manufacturing components like amplifiers, modulators, and directional couplers. This marked my foray into small-scale manufacturing. I assembled a small team to produce these parts and install cable TV systems for local providers.
My Su-kam Awakening: Embracing Entrepreneurship
Su-kam cable tv exhibition
Exhibition su-kam cable tv
Cable tv exhibition Su-kam
This section chronicles my early entrepreneurial journey, brimming with ambition and a constant chase for technological advancements. Here are some key highlights:
- Exhibition Exposure: From the very beginning, I embraced industry exhibitions, participating in events both domestically and internationally (Hong Kong, Singapore). These provided invaluable exposure and networking opportunities.
- A Rare Find: At a 1992 exhibition, I seized the opportunity to acquire a much-needed Spectrum Analyzer at a discounted price. Securing its release from customs, however, was a bureaucratic nightmare involving hefty duties.
- Investing in the Future: Despite the exorbitant cost, I purchased a high-quality Anritsu Spectrum Analyzer, prioritizing quality control over immediate financial benefits.
- Distribution Network and Brand Building: Securing distributorship for Echostar’s satellite receivers opened doors to the broadcasting network (Doordarshan). This partnership involved supplying various materials and establishing Dish Antenna networks across Air Force and Army stations.
- Independent Operator Aspirations: I ran my own cable TV business at Subroto Park Air Force Station, managing subscriptions and building a local brand through referrals.
- Shifting Landscape: The 1990s saw the entry of major cable TV players like City Cable, who favored imported hardware. This forced a shift in the industry as smaller, local manufacturers struggled to compete.
- Digital Dream: Recognizing the need for technological upgrades, I collaborated with a Canadian company to develop a digital compression set-top box. Unfortunately, despite significant investment, the project failed due to the inexperience of the startup team.
Although this venture was a setback, it reinforced my commitment to continuous technological innovation. This drive for “Technology, Technology, Technology” defined my early years as an entrepreneur. Today, with experience and time, my perspective has evolved, but the importance of staying ahead of the curve remains paramount.
Echostar satellite receiver distribution in Su-kam
Su-kam amplifier brochure
Su-kam CATV Amplifier
Su-kam CATV Line Amplifier
The Accidental Inventor: Su-kam’s Journey
In 1998, a personal encounter with a malfunctioning inverter sparked my interest in the industry. Frustrated with the subpar performance and lack of technical knowledge from service technicians, I decided to delve deeper into inverter technology.
Disassembling my inverter, I was surprised by the rudimentary design, featuring a single-sided PCB and outdated transistor-based technology. Given my experience in manufacturing sophisticated PCBs for satellite receivers, I recognized a significant opportunity in the inverter market, which was plagued by unreliable and outdated products.
I embarked on a new venture, experimenting with inverters using advanced MOSFET technology. This marked a departure from the prevailing transistor-based designs. My research led me to discover inverters used in recreational vehicles in the Western world. These devices, designed for off-grid applications, featured double-sided PCBs and MOSFET technology—a promising avenue for innovation.
RV van fitted with Inverter
Kolkata dominated the early inverter market, with transistor-based circuits being the standard. However, I recognized the limitations of this technology and sought to innovate.
Our initial inverter design was a modular board, similar to a computer motherboard, allowing for easy repairs and upgrades. Developing a stable and functional model required extensive experimentation and iteration over two years. We faced numerous challenges, including frequent MOSFET failures and excessive noise. Through perseverance and continuous refinement, we addressed these issues and created a more reliable inverter.
A key breakthrough was the development of robust protection circuitry to safeguard the inverter from heavy loads and inrush currents. This feature, previously lacking in existing inverters, significantly enhanced durability and user safety.
Compared to transistor-based inverters, our MOSFET-based design offered several advantages. It was more compact, operated on a single battery (reducing installation and maintenance complexity), and provided more precise battery charging control.
Additionally, we introduced a distinctive black chassis, defying conventional market preferences for brighter colors. This unconventional choice ultimately became an industry standard, demonstrating our ability to challenge norms and set new trends.
First Inverter look designed by Su-kam by Mr. Kunwer Sachdev
This is the first Brochure we designed and the First Newspaper News coverage of our Product
First Inverter catalogue designed by Su-kam in the Inverter industry by Mr Kunwer Sachdev
First Inverter look designed by Su-kam by Mr. Kunwer Sachdev
First newspaper news of Su-kam Inverter
First newspaper cutting of Su-kam
Realizing the potential of our inverters, we began small-scale installations at friends’ homes and cable TV locations. Through these deployments, we identified additional areas for improvement and refined our technology based on customer feedback.
Gaining confidence in our product, I made the strategic decision to discontinue my cable TV business in 2000. I believed that inverters offered greater growth potential and aligned more closely with my long-term goals.
Despite receiving advice to maintain the cable TV business, I sold off my equipment to a fellow entrepreneur who was interested in the technology. This decision highlighted the distinct skill sets required for manufacturing versus trading, underscoring the importance of aligning one’s mindset with the business.
To focus on the inverter business, I invested in power electronics testing equipment and sought out talented individuals in the field. Conscious of the limited talent pool, I avoided hiring industry veterans and instead focused on developing raw potential within my team.
Reflecting on my journey, I attribute much of my success to my ability to connect with people and inspire them to perform at their best. I have learned to value individuals with a sincere work ethic and create a collaborative culture that fosters learning and growth. While I have made mistakes along the way, I remain committed to continuous improvement and adapting to challenges.
Working with diverse teams across R&D, manufacturing, sales, service, purchase, and marketing has broadened my understanding of different perspectives and work styles. I have observed a common trend among professionals who often prefer to specialize in their areas of expertise, fearing a change in roles. Fortunately, my experiences have allowed me to learn from a wide range of knowledgeable individuals, enriching my own understanding and skills.
A significant milestone in my journey was the publication of a news article about Su-kam in The Times of India. This recognition brought immense joy and pride, not only for myself but also for my employees and friends. It marked a turning point, elevating Su-kam’s visibility and credibility.
Initial Selling of Inverters
Establishing a distribution network for inverters was initially challenging. To overcome this, I formed a team of telemarketers who contacted potential customers using the Yellow Pages directory. I also targeted existing cable TV dealers and customers, leveraging my existing network.
Direct sales to consumers proved profitable, allowing us to control installation and maintenance. After successfully deploying 500 inverters, I gained confidence in our technology and began focusing on building a distribution network.
The primary goal was to partner with existing inverter and battery manufacturers as they possessed the technical expertise to repair our products. However, convincing these manufacturers to become distributors was not easy. I visited them, demonstrating the product’s features and highlighting its unique selling points: single battery operation, MOSFET technology, compact size, and modular design.
These features were groundbreaking, attracting attention and inspiring competitors to copy our model. However, our continuous innovation and commitment to quality ensured we stayed ahead of the curve. I oversaw customer complaints, analyzing the root causes and implementing corrective measures to improve our product and processes. This meticulous approach allowed us to refine our testing parameters and document best practices.
Second inverter model
I adopted the practice of naming our inverter models, which led to some becoming well-known. However, I missed an opportunity to create independent brands for these models, separating them from the Su-kam umbrella. This approach would have enhanced brand differentiation and reduced confusion among consumers.
Additionally, our focus on model names overshadowed the broader brand and product categories, creating challenges for consumers and hindering effective marketing.
One notable innovation was introducing a digital display, a first in the industry. This feature provided users with a clear overview of all inverter functions. At a time when LCDs were a rarity in inverters, our achievement was significant.
Electronic generator by Su-kam
Electronic generator by Su-kam with LCD display
Setting up the R&D
Recognizing the importance of innovation, I established a small R&D centre. Over time, this team expanded as we invested in testing equipment and dedicated resources to technological advancement. However, building a capable R&D team proved challenging, as finding experienced engineers who could independently develop new products was scarce.
I encountered resistance to experimentation and failure within the Indian engineering culture, where job security often took precedence over innovation. I worked diligently to foster a mindset that embraced risk-taking and learning from mistakes.
While I successfully created a culture of innovation and product development, I regret failing to instil a sense of ownership in the R&D team. Many engineers lacked pride in their creations and struggled to see the impact of their work, which hindered their motivation and potential.
Leadership and team dynamics were additional challenges within the R&D department. Finding a suitable leader was difficult, and I often found myself taking on managerial responsibilities. Despite efforts to hire and train new talent, many left due to a lack of strong leadership and a culture of nepotism.
My experience in R&D taught me valuable lessons, including the importance of continuous learning, fostering a collaborative environment, and addressing the challenges of managing experienced engineers. I observed firsthand how a fear of change and a focus on maintaining one’s position can hinder both individual and organizational growth.
One notable example of my approach to innovation was addressing a customer complaint about inverter overload. Introducing a multi-stage overload protection system gave customers more flexibility and control, preventing accidental shutdowns.
Through my experiences, I realized that many engineers lose their drive and curiosity once they achieve job security. They may become complacent, neglecting personal growth and failing to adapt to changing technologies. For instance, an engineer who relied on outdated Assembly language programming hindered the team’s progress and created challenges for new engineers.
In India, a prevalent challenge is the tendency of individuals to hoard knowledge and avoid sharing information. This mindset creates silos and hinders collaboration. Overcoming these cultural barriers is essential for building effective R&D teams.
My journey in R&D has equipped me with valuable insights into technology development, team management, and overcoming organizational challenges. These experiences will be invaluable as I continue to lead and innovate in the future.
Porus Munshi’s book, “Making Breakthrough Innovation Happen,” challenged me with insightful questions about fostering R&D and innovation at the time. Initially, my understanding of innovation was limited. However, through this experience and my dedication to building a culture of innovation in India, I’ve become a more well-rounded individual. I’ve also honed my interpersonal skills, which will be valuable when I write my book on fostering innovation within organizations. Innovation, I’ve learned, transcends R&D, permeating every aspect of life. It’s all about shifting mindsets and embracing change – the only constant. Notably, three different authors have included a chapter about me in their books, reflecting how my knowledge, experience, and perspective have evolved. As I continue to learn and grow, I wouldn’t be surprised if an entire book is dedicated to my experiences in the future.
I still remember that the efforts put in by the VVDN founders to collaborate with us were phenomenal. They are the founders of a company called VVDN, and they visited my RnD and wanted to collaborate with us on many projects. I was also interested in doing the same, but in our RnD, the culture of collaboration needed to be added, and today, VVDN has become such a big company.
Excise Raid Leads to Business Reinvention
“By 2002, we had built a substantial market share. However, our brand’s strength became evident only when we faced a harsh reality. An excise raid on our operations exposed the vulnerabilities of our business. The raid, likely instigated by a competitor, led to the seizure of our goods, raw materials, and workforce.
This setback was a turning point. I realized the urgent need for robust financial controls and a deep understanding of excise laws. The raid also revealed the fragility of employee loyalty and the importance of a strong leadership team.
Despite facing significant challenges, including a depleted workforce and cash flow issues, we devised a strategic response. By dramatically reducing prices and offering generous terms to dealers, we successfully regained market confidence. This bold move not only revitalized our business but also decimated our competitors.
The crisis served as a valuable lesson in resilience and adaptability. It taught me how to transform adversity into opportunity. By embracing challenges and making strategic decisions, we not only survived but thrived. The experience reinforced the belief that crises can be catalysts for growth and personal development.”
Innovation Drives Success: The Chic Inverter Story
Following our successful market penetration in 2002, we strategically increased pricing by introducing subtle aesthetic and functional enhancements, solidifying our brand’s position in the market.
A pivotal moment in our product development was the creation of the plastic inverter. Inspired by customer complaints about the safety hazards of metal inverters, particularly in damp conditions, we decided to design a safer alternative.
Overcoming initial scepticism from our R&D team, we developed a plastic inverter that could withstand the high temperatures generated by the internal circuitry. By incorporating a temperature sensor and making necessary circuit modifications, we ensured the inverter’s safety and reliability.
The GE plastic division played a crucial role in providing the innovative PC ABS material, which was relatively new to the Indian market. We named the product “Chic,” a term associated with beauty and appeal, reflecting our confidence in its design.
The launch of the Chic inverter was a resounding success, marking a turning point in the industry. The product’s innovative design and attractive name contributed to its popularity, demonstrating the power of effective branding.”
Chic inverter model by Su-kam idea of Mr. Kunwer Sachdev
First plastic Inverter by Su-kam
Whenever I created any product or model, I always gave a name to it. So I made a lot of model names, and a few of the models acted as brands in themselves. This Chic Inverter became such a big hit inverter model that India Today gave us an innovation award. It was said to be the decade’s innovation in India. We launched this Inverter in 2003; most customers have used it for over 20 years.
Now another situation arrived: plastic granules were being imported from outside India, and metal was becoming very cheap. It was getting out of our hands, and margins were shrinking, so we wanted to shift to metal which became a challenge as our identity became plastic InverterInverter.
In 2003, I started working on a plastic inverter called Chic. It took one year for me to develop that model with the help of the international company GE Plastics. After many designs and changes, we made a superior-grade plastic that could withstand 120 degrees Celsius.
Here I want to mention another fact, when we launched this product, one of our competitors found the exact look inverter in Plastic by copying our design, which started burning into the market. He got a bad name, and later on, we filed a case against them in court, and we lost as they proved in court that we filed the design patent after launching the product, which was the first lesson learnt by me in the Intellectual Property rights as this was my first direct fight on IP.
Inverter – FairyQueen
“Building on the success of the Chic inverter, we introduced the FairyQueen model, a unique inverter designed to resemble a locomotive engine. The FairyQueen was intended to be a stylish and functional addition to the home, particularly bedrooms.
Despite extensive testing and validation, the FairyQueen’s launch was marred by packaging issues. This oversight resulted in damaged products and a loss of customer confidence. The FairyQueen’s failure served as a stark reminder of the importance of meticulous attention to detail, even in the face of success.
While the FairyQueen’s innovative design and aesthetic appeal were undeniable, the packaging flaw proved to be insurmountable. The model’s failure was a setback, but it also offered valuable lessons about risk management and the critical role of packaging in product success.”
Beautiful Fairy Queen Inverter in the image and also Point of Sales I made in the year 2004 as all thePoint of Sales POS were being imported at that time, and I wanted to make it in India and sell it at a cost-effective pricing with Indian customized features and sold more than 100 pieces but somehow couldn’t make it a success.
Revolutionizing Inverters: India’s First Sinewave Technology
Our initial inverters generated a square wave output, causing a bothersome humming noise in appliances and reducing their lifespan. Determined to offer a better solution, I embarked on a challenging journey to develop India’s first sinewave inverter.
Initially, we faced internal resistance. However, by creating two R&D teams and offering equal rewards, we sparked healthy competition. One team, led by a newly hired engineer, built a prototype using DSP technology. While this version had limitations, it paved the way. Through collaboration and perseverance, the existing team developed a more reliable single-battery sinewave inverter based on a standard microcontroller within a year.
Marketing this innovative product presented another hurdle. Dealers weren’t familiar with sinewave technology. To bridge this gap, I organized dealer meetings, personally demonstrating the benefits using testing equipment. This hands-on approach, combined with the significant achievement of creating the first indigenous sinewave inverter, resonated with dealers.
Building on Innovation and Risk-Taking
This success fueled our export ambitions, as China lagged behind in this technology at the time. Looking back, I realize my natural tendency to embrace risk and explore new avenues. While many in India were risk-averse, I thrived on pushing boundaries. This passion for innovation became the cornerstone of my work, shaping not just our inverters but also my personal life.
Small UPS for Desktop computers
“We pioneered the development of compact UPS systems specifically designed for computers. Our early models, introduced around 2003, offered extended backup times, catering to the growing demand for reliable power solutions. We were also the first in India to produce pure sinewave UPS, a significant technological advancement.
However, despite our innovative contributions, we faced challenges in establishing a distinct distribution channel for UPS products. This oversight limited our market penetration, preventing us from receiving the recognition we deserved for our technological achievements.”
In 2004, I ventured into a new market by developing domestic point-of-sale (POS) systems. This was a departure from the imported models dominating the market at the time. While successfully selling over 100 units, I ultimately faced challenges in scaling the business.
The lack of a dedicated sales, service, and R&D team proved to be a significant obstacle. This experience taught me valuable lessons about the importance of focused business strategies and specialized teams for long-term success.”
magazine
A Tale of Innovation: Our Solar Home Lighting Journey
Inspired by the widespread adoption of Chinese solar home lighting systems abroad, I sought to create a superior alternative. Upon returning to India, I presented my R&D team with a sample and challenged them to develop a more reliable and feature-rich system.
We successfully designed a product with multiple lights, a radio, and mobile phone charging capabilities. However, the initial design lacked aesthetic appeal. Through iterative design and development, we eventually created a visually appealing and functional product.
Despite our technological advancements, market challenges hindered our success. The ecosystem of suppliers was not conducive to innovation, and the company faced significant development costs. Additionally, internal factors, such as a lack of alignment between sales and marketing teams and a focus on individual advancement rather than company goals, hampered our efforts to promote the product effectively.
While the solar home lighting system had the potential to establish India as a leader in this field, its commercialization was hindered by these obstacles.”
Birth of Home UPS
I championed the development of innovative technologies, including the groundbreaking Home UPS. Launched in 2005, this product revolutionized the industry by offering seamless switchover between grid power and backup, ensuring uninterrupted operation of computers and TVs.
Despite facing challenges related to material costs and internal resistance, I persisted with the Home UPS project. We addressed cost concerns by introducing a new model with a metal chassis and plastic front while maintaining our premium positioning.
To further differentiate the Home UPS, we implemented a unique feature that allowed users to select between computer and standard load modes. This innovative technology and a strategic reduction in sales tax positioned the Home UPS as a compelling alternative to traditional inverters.
Despite initial scepticism from competitors, the Home UPS’s superior performance and benefits quickly gained traction. Within a year, the industry adopted the term “Home UPS” to describe similar products, acknowledging Su-Kam’s pioneering role.
The Home UPS became a defining moment in Su-Kam’s history, demonstrating our ability to drive industry change through innovation and strategic thinking.”
Innovation with LED indications
Our initial LED indicators were fundamental, but we envisioned leveraging inverter technology for a more informative display. Inspired by aviation technology, we developed a cost-effective solution that displayed charging and battery status. One day, I was travelling to Mumbai from Delhi, and it sparked in my mind why not use this kind of image in our Inverters and UPS. I started working on the ways with my RnD team, and we developed a prototype for this kind of display, making it very cost-effective.
This innovation quickly became an industry standard as competitors imitated our approach. As that time I did not got this design patented so every one in the industry copied that idea and it became the industry norm.
While we faced challenges in perfecting certain technologies, our focus on quality and reliability established Su-Kam as a trusted brand. Our products’ durability and low maintenance requirements, while initially frustrating dealers who relied on after-market services, ultimately solidified our reputation.”
Power guard for homes and offices
I spearheaded the development of a revolutionary power protection device designed to replace traditional stabilizers. This innovative product offered superior protection against voltage surges, dips, and fluctuations, safeguarding valuable home and office appliances.
We successfully introduced this technology to the market, creating significant demand both domestically and internationally. Recognizing the growing need for advanced power protection in urban areas, we also developed a Wi-Fi-enabled Power Guard. However, despite its potential, this product failed to gain traction due to market conditions and timing.
The Power Guard, designed to protect against voltage variations and spikes, was ahead of its time. As power quality improved in many cities, the immediate need for such a device diminished. Nevertheless, we offered two models—a compact 6-amp version for smaller appliances and a 16-amp model for air conditioners—to cater to diverse customer needs.”
Designing of high-capacity inverters
The success of our small inverters disrupted the market for small generators. To capitalize on this momentum, we embarked on a challenging journey to develop high-capacity inverters.
Lacking existing models or blueprints, we turned to our online UPS technology for inspiration. Despite difficulties in acquiring IGBT components, we successfully designed and built a 5KVA IGBT-based inverter.
Scaling up to higher capacities presented new challenges, particularly in terms of battery management and installation complexity. The sheer size and weight of these inverters, coupled with the need for frequent battery maintenance, made installation difficult for traditional dealers.
To address these issues, we established a dedicated service team to handle installation and maintenance. However, training dealers proved challenging, as many lacked the necessary expertise. The complexities of installing high-capacity inverters often lead to conflicts between dealers and customers.
Despite these obstacles, we continued to develop higher-capacity inverters, focusing on improving efficiency and reliability. While I was unable to complete certain projects during my time at Su-Kam, our innovations laid the groundwork for future advancements in the inverter market.”
Battery Equalization for Lead Acid Batteries and called BMS for Lead Acid Battery
Our Battery Management System (BMS) was a pioneering solution for the inverter UPS industry. Developed in 2005, it addressed the common problem of battery bank imbalance, significantly reducing battery life.
I initially recognized this issue when testing inverters at my home. Despite using four high-quality batteries, I experienced premature failures due to mismatched battery ages. This led us to develop the BMS, which ensures equalized charging and discharging, prolonging battery life.
While the BMS was initially met with scepticism, particularly among dealers who preferred using single batteries, its benefits became evident. We successfully implemented the BMS in various applications, including golf carts and telecom towers, demonstrating its effectiveness in managing diverse battery types.”
Power On Wheels demo Truck for showing high capacity Inverter.
To showcase our advanced inverter technology, we created a mobile demonstration unit: the Power On Wheels truck. Despite logistical challenges, including a heavy battery bank and limited truck capacity, we successfully used this platform to promote our inverters across India.
While the Power On Wheels truck served as a valuable marketing tool, it faced operational difficulties, such as frequent battery failures. These issues hindered our ability to consistently demonstrate the inverter’s capabilities, limiting its effectiveness in attracting generator sellers.
Despite these setbacks, the Power On Wheels truck played a significant role in raising brand awareness and informing the market about the potential of large-scale inverters.”
Touch Screen PCU
Our pioneering touchscreen solar PCU, a groundbreaking innovation at the time, was unfortunately hindered by a critical software flaw. Despite significant investment and external expertise, this oversight prevented the product from achieving its full potential.
The touchscreen interface, a feature that would have revolutionized the industry, was compromised by the software issue. While we successfully developed and deployed a limited number of units, the product’s overall performance was hindered.
This setback was particularly disappointing given the potential for international market penetration. The touchscreen technology, as demonstrated by the success of Apple products, had the power to transform the industry. Unfortunately, our failure to address the software issue prevented us from capitalizing on this opportunity.”
We made a lot of screens on touch screen PCU and this was a touch based product and I was ahead of time in this development.
Matrix Inbuilt Inverter
We designed an Inverter with a builtin SMF battery and this model was very heavy as it had 150AH SMF battery was built in and transportation was a challenge and batteries didn’t last long.
Tractor Inverter
Collaborating with Escorts Tractors, we developed a specialized inverter designed to integrate seamlessly with their tractors. This innovative solution aimed to address the critical issue of power shortages in rural areas.
The inverter, engineered to withstand harsh environmental conditions, was IP67 compliant and capable of operating in dusty and muddy environments. By connecting the tractor’s battery to the inverter, farmers could access reliable power for their homes and fields, even in remote locations.
This groundbreaking technology offered farmers a convenient and sustainable power source, empowering them to overcome the challenges of limited grid access.
Lauch Of Automotive batteries
Automotive batteries
Our innovative automotive battery range, developed over a year, successfully penetrated the market. However, we encountered significant challenges in providing adequate after-sales service.
The service team, comprised of a mix of experienced and inexperienced personnel, struggled with internal conflicts and a lack of leadership. These issues, coupled with outdated systems and processes, hindered our ability to deliver effective service.
The decline in service quality negatively impacted our brand reputation and customer satisfaction. Despite our technological advancements, the failure to provide reliable service ultimately limited the long-term success of our automotive battery business.”
Telecom inverter
Our telecom inverter, designed to replace generators in tower installations, offered a promising solution. However, the project was ultimately hindered by the poor quality of SMF batteries manufactured at our Baddi facility.
Despite the inverter’s potential, the unreliable batteries limited its effectiveness. This setback represents a missed opportunity to establish a strong presence in the telecom market.”
The Easyday stores power backup, a joint venture between Bharti and Walmart.
Our custom-designed inverters for Walmart stores integrated seamlessly with generators to provide reliable backup power. Despite the project’s success, we faced challenges in executing it due to a lack of dedicated project teams.
The Walmart project, which required innovative solutions to space constraints, showcased our ability to deliver tailored power solutions. However, internal coordination issues, exacerbated by my frequent travels, hindered the project’s completion. Despite efforts to revive it, the project was ultimately abandoned, leading to a loss of reputation and missed opportunities.”
Electroscopie for comparison of two UPS/Solar products
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Due to industry perceptions, our superior technology often went unrecognized. To address this, we developed a comprehensive comparison tool that would objectively demonstrate the benefits of our products.
Despite the technical challenges of creating and deploying this tool, we successfully developed a device capable of showcasing performance metrics across various parameters. However, we faced additional obstacles in training our sales and service teams on its effective use.
While the comparison tool had the potential to revolutionize the industry, particularly in the context of home appliances, its ultimate impact was limited due to internal challenges and missed opportunities.”
Solar water Pumping System
Our innovative solar water pumping solutions aim to address the energy consumption challenges faced by rural areas. We were on the verge of completing a versatile system that could operate on both AC and DC power, eliminating the need for batteries in certain scenarios. Additionally, the system was designed to feed excess solar energy back into the grid.
Unfortunately, the development of this promising technology was cut short by the NCLT proceedings.”
Battery Water Topping Kit
Battery Water Topping Kit
“I developed a battery water topping kit to address the safety and maintenance challenges associated with traditional battery filling methods. This innovative tool aimed to eliminate the risks of acid spills and streamline the process.
Despite significant investment and development efforts, the battery water topping kit failed to gain traction in the market. This setback can be attributed to various factors, including ineffective marketing and a lack of awareness among consumers.”
Online UPS
“As early as 2006, we pioneered the development of online UPS systems. While we achieved significant success with our traditional galvanic isolation technology, the market was shifting towards higher-efficiency, lightweight high-frequency inverters. Our double-conversion technology, while reliable, was less efficient than the triple-conversion solutions offered by international competitors. Despite our continuous efforts, the demand for our traditional online UPS models waned, as the market increasingly favored the more advanced high-frequency technology.”
technology for selling so we kept selling in small numbers in Su-kam. We could have improved the technology as per the changing times, but we were not able to do the same.
Investment from Reliance and Tamesk
A significant turning point for Su-Kam came in 2005 when we secured a $10 million investment from Reliance Power Fund. This substantial funding, unprecedented in the inverter industry at the time, marked a shift in investor perception towards Indian manufacturing companies. The dot-com bubble had created a favorable climate for investments in promising ventures, and Su-Kam’s strong brand and potential for growth made it an attractive target.”
At that time, investors told me to go and acquire one US company in the same space.
I went with one of the investor team members to the US. I saw a US company functioning for the first time and realized that we are good in certain aspects but must improve in other areas. I got a lot of sample documents to help me create better standards in the organization, especially in the RnD.
Our deal didn’t mature, but my learning was tremendous as I got so much exposure to how the Western world thinks and functions. It always helped me, and I kept learning things from the people I made friends with during my visit.
Solar PCU for Offgrid Solar application
We were the first company in India to produce solar electronics and solar batteries in India and made a lot of good products and sold them to dealers and distributors and created a brand to be a solar company. As there was continuous development happening so we worked with various state govts to create the specifications of the projects like TEDA, UPNEDA, and other state govts along with the MNRE which was under central govt trusted our company to give them the innovative products required by different state govts.Also made solar charge controllers for different capacities using PWM and MPPT technology before any one else could make it in India but somehow we couldn’t make it successful in India offgrid solar systems as showing savings to the customer with Lead Acid battery was not possible. Still most of the companies are selling these systems in India with a lot of dissatisfaction of the customer where customers want to save the money.
These systems were developed by us 10 years back for various State Govt projects and that time the requirement was for increasing the back up through solar and in PCU the battery is charged through Solar and discharged when the back up is required so the battery life comes in to the picture and the solar power is stored in to the battery and than utilized from the battery only and in this process battery cycle is reduced. As it’s the Lead Acid battery can give you limited no of cycles and maintenance of Lead Acid battery is another headache.
So this technology is useless in the present timing for the Indian conditions as the power has improved in most of the areas and customer want to save the power bill through the solar system which is not possible by this technology.
SMD based- Inverter and UPS PCBs
Recognizing the future trends in electronics, I foresaw the shift towards SMD technology. Despite initial skepticism and rumors about its unreliability, I was convinced that SMD technology would revolutionize the inverter industry.
We successfully transitioned our products to SMD technology, resulting in improved reliability and cost-effectiveness. While domestic competitors initially resisted this change, the market eventually embraced SMD as the standard.
Our early adoption of SMD technology not only enhanced our domestic competitiveness but also positioned us for international success. By offering superior products with advanced technology, we challenged the perception of Indian manufacturing capabilities and gained a competitive edge in the global market.”
Aluminum Transformer Design for inverters and UPS
“The introduction of aluminum transformers marked another significant milestone for Su-Kam. Recognizing the industry shift towards aluminum technology, we developed our own transformer designs that incorporated both copper and aluminum.
This innovative approach, which enhanced transformer efficiency and durability, was met with resistance from competitors who spread misinformation. Despite these challenges, the industry eventually embraced aluminum transformers, acknowledging their superior performance.
We further differentiated our products by introducing a unique battery terminal design that eliminated the need for soldering. This innovative approach improved reliability and reduced manufacturing costs, setting a new standard for the industry.
Automatic testing Jigs for Testing of complete Product Range
“I envisioned automating the testing process for our products, encompassing PCBs, transformers, and final inverters/UPS units. Despite years of effort and investment in a dedicated R&D team, this project ultimately stalled due to a lack of cross-functional collaboration and a focus on product development over implementation.
While our R&D team successfully designed the testing jigs, the transition to production proved challenging. The lack of ownership and alignment between R&D and other departments led to delays and inconsistencies. This hindered our ability to launch new products and effectively market them to dealers and distributors.
The testing jigs, which could have significantly improved efficiency and quality control, were underutilized due to various factors, including a lack of training and inadequate validation. This missed opportunity highlights the importance of a holistic approach to product development, encompassing design, testing, and implementation.”
Our affordable 100VA inverter with an integrated SMF battery was designed to cater to the needs of low-income individuals and small businesses. Priced below ₹1,500, this product gained significant popularity in India and international markets.
Despite its success, the inverter was limited by the relatively short lifespan of its SMF battery, which often failed within a year or two. This challenge hindered the product’s long-term viability, particularly in regions where replacement batteries were difficult to obtain.”
Sales Ka Bazigar TV program based on hunt for sales people without the MBA degree
I conceived and produced ‘Sales ka Bazigar,’ a successful talent show aired on ETV. This show played a pivotal role in enhancing Su-Kam’s brand recognition in the North Indian states.
I personally scouted for talented individuals at various exhibitions and events, ensuring a diverse and engaging pool of contestants. The show’s popularity attracted significant sponsorship from major brands.
‘Sales ka Bazigar’ not only showcased exceptional sales talent but also provided valuable exposure and networking opportunities for participants.”
Elevating Corporate Governance: Su-Kam’s Board
I strengthened Su-Kam’s corporate governance by establishing a distinguished board of directors. Mr S. B. Ganguly, former chairman of Exide, and Mr Biplab Majumdar, MD and chairman of ABB India, were instrumental additions.
These board meetings proved to be invaluable learning experiences. I gained firsthand knowledge of conducting effective board meetings and the critical role of internal audits. Interacting with such accomplished leaders provided invaluable insights that continue shaping my business approach.
Looking back, I recognize the exceptional opportunities for growth and learning that have been bestowed upon me.”
Battery Tester for Testing of the Lead Acid battery
To address the widespread issue of substandard batteries, we developed BatteryScopie, a comprehensive battery testing instrument. This innovative device, designed to work with a computer, accurately assesses battery health, capacity, and performance.
BatteryScopie offers a valuable solution for both battery manufacturers and distributors, who often struggle to evaluate battery quality and remaining capacity. By providing precise data, BatteryScopie empowers users to make informed decisions and reduce the risk of purchasing defective batteries.
While the BatteryScopie was a promising development, its full potential was hindered by other commitments and resource constraints. Despite its potential to revolutionize the battery testing industry, the project ultimately remained incomplete.”
Designing of tubular battery for Solar
Su-Kam was a pioneer in the development of solar tubular batteries, offering superior cycle life and discharge capabilities. Recognizing the unique requirements of solar off-grid systems, we also introduced gel batteries.
While our gel battery technology demonstrated promising results, scaling up production was hindered by the need for specialized machinery. Due to resource constraints, we were unable to fully commercialize this innovative product.”
I developed the Gel battery as well, which was a tricky thing to do in the same factory. Especially for the gel battery, I worked very hard to make it successful and personally supervised the RnD and installation of a few batteries. The results were quite encouraging, but the process of making the Gel battery was completely different and required some additional machinery, and somehow, I didn’t invest in that machinery. There is no one in the company to tell the history of all these developments, and a lot of the products were not launched at all. The gel battery was one of the products that was not launched in the market.
IOT based Inverters and UPS
“Su-Kam missed opportunities in the IoT and battery testing sectors due to challenges in R&D collaboration and market penetration. Our efforts to develop Bluetooth inverters and home UPS, as well as a battery equalizer, were hindered by internal and external factors.
Despite creating a successful YouTube channel and developing innovative products like the lead-acid battery tester, we faced difficulties in bringing these to market. The lack of a self-sustaining R&D culture and challenges in training and motivating teams contributed to these setbacks.
While our grid-feed technology project achieved some success, it was overshadowed by the dominance of Chinese players in the global market. The shift towards grid-tied solar systems has made off-grid solutions less prevalent.”
Filing of Technology and Design Patents
“Su-Kam’s commitment to innovation led to filing numerous technology patents, resulting in six granted patents during my tenure. Our pioneering development of sine wave technology in 2002 played a crucial role in transforming the inverter industry.
Despite the clear advantages of sine wave technology, including reduced noise and improved appliance compatibility, market resistance persisted. Competitors facing higher failure rates with their square wave inverters actively promoted the outdated technology.
While we successfully dominated the export market with our superior sine wave inverters, domestic competition remained fierce. The misconception that square wave technology was more reliable hindered our efforts to transition the Indian market fully.”
international Joint Ventures
During my tenure, I tried to do a lot of joint ventures, but somehow my luck would have it not a single joint venture work out, so I would like to put on record for the same. Each joint venture has a story, but I will try to be crisp and short on this. I will write more on each joint venture in detail once I get time.
1. First was to tie up with GE Power to sell their UPS in India
2. Joint venture with Israel company Gamatronic to manufacture Online UPS in India
3. Trojan Battery USA, which is one of the largest Lead Acid battery manufacturers and specializes in the Golf Cart batteries.
4. Kohler Generators of USA, and you can see the picture of Mr David
Kohler, who was in India to meet me personally and wanted to invest in Su-kam then.
Emerging technologies USA for making E rickshaw motors and DC Generators in India
Employees Training and Motivation Activities
Employee Meets and Training
“Su-Kam prioritized employee development through comprehensive training programs. We conducted regular training sessions, both in-house and at external venues, covering technical skills, sales techniques, and motivational topics.
Annual events like ‘Manthan’ fostered camaraderie, team building, and strategic planning. These gatherings brought together employees from all departments and locations, promoting unity and shared purpose.
Employee Engagement and Retention
“Employee family parties were a popular tradition at Su-Kam. These events fostered a sense of camaraderie and strengthened employee bonds. By creating a welcoming and inclusive environment, we aimed to enhance job satisfaction and retention.
The company’s commitment to employee well-being and engagement was evident in its focus on work-life balance and social events. These initiatives not only boosted morale but also contributed to a positive and productive work culture.”
Sports Week and Family Day
“Su-Kam’s annual Sports Week was a highly anticipated event that encouraged friendly competition and camaraderie among employees. The event featured a variety of sports and activities, fostering a positive work environment and boosting morale.
Family-oriented events also played a significant role in strengthening employee engagement and loyalty. By creating a welcoming and inclusive atmosphere, we fostered a sense of community within the company.”
Employee Education and Development
“I invested time and effort in training employees, particularly in technical sales, marketing, and service areas. I believed that empowering our team members was essential for driving business success.
Dealer education was another key focus. By providing comprehensive training, we aimed to equip dealers with the knowledge and skills needed to effectively promote and sell our products. This investment in dealer education helped to reduce misunderstandings and improve customer satisfaction.”
Training of Dealer and Distributors through Dealer Meets
Started the training of Dealers and Distributors
“I spearheaded a nationwide dealer training initiative, conducting over 1,000 meetings across India. These sessions, characterized by meticulous planning and professional execution, aimed to equip dealers with the knowledge and skills needed to effectively promote Su-Kam products.
My commitment to training and education extended beyond internal teams. I also conducted workshops for dealers from multinational companies, sharing my expertise in sales, distribution, and product knowledge. This recognition solidified my reputation as a thought leader in the industry.”
Creating a Distribution network is one area where I can write a book, as when I started as a small company. I used to go myself and make dealers and later did many things to create distribution in each nook and corner of India. One day I will write a book on building a distribution network.
Focus on Branding
“Branding played a pivotal role in Su-Kam’s success. Our service vans, adorned with Su-Kam branding, not only provided practical benefits but also enhanced our brand image.
A targeted advertising campaign effectively challenged the perception of Su-Kam as a provider of only small inverters. By showcasing our diverse product range, we successfully repositioned the brand.
I was meticulous about branding efforts, ensuring Su-Kam signage was prominently displayed in strategic locations across India. This commitment to visibility helped solidify our brand recognition and establish Su-Kam as a trusted industry leader.”
 This was the car rally we did in Banaras, where 100 cars had Su-kam branding, and I still remember the brand image it created in people’s minds then.
On one of my visits to Srinagar, I saw that Shikaras were in bad shape and needed more money to cover them adequately. So, I converted all the Shikaras to Su-kam. Later on, I realized that Airtel and other companies followed the same strategy, and they overtook Shikara branding in Kashmir in a big way. The employee meets and dealer meets branding was done on a big scale. If we used to hire a hotel for any meeting, then that hotel was full of branding, and anyone visiting that hotel would know that some big event was happening and the brand was itched in people’s minds.
Pictures show that any event I did had strong branding, and the brand was itched in people’s minds.
I started a newspaper advertisement for Running 3 Air Conditioners on a 10KVA Inverter. People in my company told me to let us advertise for small inverters which were selling at that time. Still, I did not listen to them as I knew what I was doing. After two years, one of my competitors started advertising the same slogan, which gave me a lot of pride that people copy what I do and dealers and distributors. My employees could not understand my thoughts when I started something new. Still, later on, they realized the benefits of doing all this. I tried a lot of advertising companies, and there were very few simple ideas. The rest just wanted to show me, for which I was not convinced, so most of the time, I realized getting a suitable advertising company and the right marketing guys in the organization was the most formidable challenge for me, which continued all through. Advertisement companies, when pitching for the contract, are impressive. Still, regarding reality, they were too slow in their actions, and their ideas were not convincing. The Su-Kam Legacy: A Brand that Will Stand the Test of Time
Creation of Export business from India
Export business
When I started the export business from India than there was a craze of foreign goods in India, and we used to think in India that India can export garments and handicrafts and outside India there was a same image and software industry was just coming and didn’t create any impact at that time and we were importing most of the electronics from outside and there was no question that India can export Electronics. In my industry there was no one who could dare to dream of exports. Today most of the big companies are exporting because of my initial efforts and creating a brand for India.
The first export to SriLankan in 2003 and export which we did and it was the first export for our company, and the papers made to export were wrong by our Inverter department as no one knew what documents to make and what is the importance of Inverter, but anyhow we started exports with SriLankan and after that, I focused my energies on exports, and we made a small team and personally went to countries like Nigeria and Kenya in the first phase, and it was a horrible experience to start with as Nigerians was a tough country and I carried the Inverter with me while traveling for the first time so I was not allowed to release the Inverter which I brought with me, and the corruption level was very high at that time, but somehow I clicked with one person who had a position in Nigeria and he installed my Inverter with a car battery and that’s how the Journey started in Nigeria where the person made a lot of money by selling inverters directly to the customer, and he was getting the inverters through the Air route rather than sea route and the quantity was small but he was getting good margins and demand started increasing slowly and he didn’t have money to order for a container and then so many people began asking for distributor ship and we made one strong party as our distributor and went personally to visit 4 states in Nigeria with him and travelling inside the Nigeria was tough and the planes were poorly managed and the way people boarded the plane is like people board the buses in small city and accessible for all so it was a very different experience for me but people gave me so much of respect being the inverter manufacturer from India. Slowly, we started with other countries as well, and the team consisted of service guys who supported the distributors in installation, training, and repairs, as sending them back for repairs was impossible.
Once we started exporting, we learned much about quality standards, packaging, etc., as the product couldn’t return for repairs. Once the product failed, the brand’s reputation and the distributors suffered. Lots of complaints were there initially, and we realized there were better ways to do it, so we sent people to each country with a service background and asked them to stay there for an extended period. That worked well for distributors and us. Buses branding for employees and how I learned all good and bad experiences.
Tried hard to sell UPS to take on the foreign players.
Participation in the International Exhibitions
International Exhibitions
We started taking part in international exhibitions which slowly created a brand outside India as we made it sure that every year we have to stand in those exhibitions. Initially I was going to each and every exhibition and then I gave this responsibility to my export head who was mentored by me in the company. There is a story of each exhibition participation which I will describe later as I have to upload the smaller portion for the time being. in these pictures we can see the distributor showrooms which we created and sponsored few events in different countries in association with the local distributor.
Social Media Use for branding and advertisement along with communication
Social Media
Using social media to the company’s advantage was one of my most tremendous successes when it was unpopular. I used Google Location and Google to upload my office and factory videos, a novel way of showing myself on Google without a Google page or spending a penny. I instructed all my factories to put pictures and videos of any invention they made. We ensured all our factories had a Google location and the photos and videos uploaded. Spreading the knowledge within the organization was the most challenging job. People needed to learn how to apply the inside, and marketing guys failed repeatedly. The processes were not there, and I needed to create the right strategies to monitor my people in the organization. Still, I failed continuously. We used a Facebook page when no one thought of using it for commercial purposes and asked the dealers and distributors to post pictures of projects. All vital information about the company was posted regularly, and it was a big hit. The whole dealer and distributor community in India and outside India is there, and it has become a medium for exchanging information.
I was the first to create a YouTube channel named Su-kam Solar, and today, its videos have reached a million views. I left Su-kam in 2018, and at that time, there were more than 1 lakh followers. Nobody thought at that time that digital media would take over print and television, but I knew it, and I was ahead of my time.
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Su-Kam Solar brand creation
We launched a new brand identity, Su-Kam Solar, to differentiate our solar products. This rebranding initiative included a new logo, website, and product designs featuring a distinctive yellow colour scheme.
The visual changes were instrumental in shifting Su-Kam’s perception from an inverter brand to a comprehensive solar solutions provider. Our competitors quickly recognized the effectiveness of this strategy and began incorporating similar elements into their branding.
This demonstrates Su-Kam’s influence on the industry and our ability to set trends. Our commitment to innovation and branding has solidified our position as a leader in the solar market.”
On one of my visits to Srinagar, I saw that Shikaras were in bad shape and needed more money to cover them shikaris adequately. I converted all the Shikaras to Su-kam. Later on, I realized that Airtlel and other companies followed the same strategy, and they overtook Shikara branding in Kashmir in a big way. The employee meets, and dealer meets branding was done on a big scale. If we used to hire a hotel for any meeting, then that hotel was full of branding, and anyone visiting that hotel would know that some big event was happening and the brand was itched in the minds of people.
Unique Trolley design for big Inverter Installations
We designed one trolley that can be combined to look like a single trolley in Plastic. But, unfortunately, the batteries seemed very shabby when we were installing our 10,20KVA inverters.
The trolley bank could be converted to look like single trolley banks in Plastic, and one could add as many as possible so that when batteries are kept, they look good as one stack. This project was done with one of my vendors Bhurji Electronics whose owner took a lot of interest in designing and manufacturing the trolley. And many changes were done over a while, but my team still needs to sell that in sizable nos.
Developed tread Mill in year. 2003
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Made In India treadmill.
I also tried making a treadmill in 2004, as all the treadmills were being imported back then. Why not make an indigenous Treadmill, as we are power electronics people?
Electronics was not a problem for us, but making a structure from the outsourced companies became the hurdle. We can export rather than import from the world. We can make it cheaper, and the Make in India treadmill will be more acceptable.
I tried many vendors but failed to make a mechanically sound treadmill. Although there was good demand in the market, the structure had many issues as the belt and mechanical play a significant role in the treadmill functioning. trying to find the images of this product and once i get these images I will upload for your reference.
Most of the time people read about the success stories of an entrepreneur. But, in reality, many failures happen to all of us, during our journey as an entrepreneur. We hardly pen down our failures.
So once I started writing my story than I forgot to eat and continuously started writing what i did in all these 30 years of creating Su-kam. Once I saw any pictures or any of my earlier files than I realized that I made this product. I can write stories about each and every development in length but I want to finish this story first somehow. Writing this story is an exciting job for me as I learnt first how to write in WordPress and I’m writing and designing this page myself which is giving me so much satisfaction at this stage.
Making of the grand Corporate Office
.Su-kam Corporate Office My Dream came reality
I oversaw the construction of Su-Kam’s corporate headquarters in Gurugram, a state-of-the-art facility accommodating over 200 employees. Despite the time and resources invested, the building’s completion was delayed due to interior design and construction challenges.
The corporate office, featuring a modern canteen and comfortable workspaces, was a source of pride for me. However, unforeseen circumstances overshadowed the project and led to my departure from the company. The loss of my involvement in the building I had helped create was a significant setback, but I ultimately accepted the situation and moved forward.
This is the grand reception created at the entrance of the building.
Building of 6 Factories from the plotted Land
Su-Kam’s expansion involved building multiple factories across India. I personally oversaw the construction of these facilities, including two in Gurugram and four in Baddi. These projects were time-consuming and resource-intensive, requiring extensive coordination with government agencies, architects, and contractors.
The SMF battery factory in Katha was a particularly challenging endeavor. Located in a remote area with limited infrastructure, the project faced numerous obstacles, including construction delays and local interference. Despite these difficulties, I remained committed to overseeing the project, ensuring its successful completion.
The experience of building these factories was demanding, both personally and professionally. The constant travel and involvement in construction details significantly impacted my work-life balance.”
Reflecting on my career, I realize that the construction of multiple factories, while significant achievements, consumed a substantial amount of time and resources. The challenges of managing these facilities, including labour disputes and infrastructure issues, were significant.
The Su-Kam factory in Katha, a state-of-the-art facility, faced its challenges. Despite its modern design and capabilities, the factory encountered operational difficulties and faced local political interference.
These experiences highlighted the critical importance of effective management and robust systems. The lack of a strong HR department and outdated processes contributed to operational inefficiencies and employee dissatisfaction.”
The Solar Projects
I started the Solar project division, where we were one of the pioneer companies to install megawatt projects. I got selected people who didn’t have any solar background, as solar was non-existent then, and started bidding for projects. So we initially got the SECI first phase 2 MW allocation for installing Solar projects and started installing Solar projects one by one.
Su-Kam played a pioneering role in the Indian solar industry, executing several large-scale projects, including the Punjab Engineering College and the Chennai Metro. These projects presented unique challenges, such as shadowing issues and project scope changes, which we overcame through perseverance and adaptability.
While working on the IFFCO headquarters project, we encountered a setback involving theft of project materials. Despite this incident, we successfully completed the installation and gained valuable insights into project management and security protocols.
Our expertise in solar installations for commercial and industrial applications, including car sheds, positioned Su-Kam as a trusted partner in the Solar Industry.
SBI Academy Gurgaon has a training facility for the SBI, and we solarized the whole building and saved the electricity bill almost 70% of the consumption University. We made a car park as a solar shed and utilized the Energy to reduce the power bill in the University. And it shielded the car parking and multiple uses of the space. Another project we did at Rani Polymers where we proved to them that electricity saving could reduce the bill and this power is genuinely cheaper than Utility Power. When we were installing these projects, there were hardly any prominent players, and we got a lot of experience. We kept increasing the team and training the people as hardly any people were in the solar project field.
And solar Energy is stored in the same batteries, and the output is standard for the load as this was around a coastal area, so
we were supplied by a Pune supplier. The rest were provided by us in 2010, and we made a standard Electronics wind energy.
One could get bioenergy through solar and wind both. This project is working even today as we reached the experience of running wind and solar together, and we also tried one of these projects in India.
I duplicated this project at my farmhouse as well, where there was a windmill was windmill and solar. Both were working as I see this as the future of many countries, including India.
I visited this site personally for this project and was very proud to execute this project outside India.
This was the Up govt project called Lohia Vikas, where we installed DC systems. There was no light in these houses, and the light was provided through the DC system having a capacity of 100 watts, and this had the facility to run one fan and two lights and mobile charging facility. Making the DC system for this project was a big challenge as it was time bound. We designed the product in time and was approved by the approving agency, executed the project almost in time and installed it in different remote villages of the UP. We made teams who could go and install it remotely, and we also tried to outsource the project to two agencies. Still, we had a bad experience as they were very slow, and in some cases, our material used to get stolen, as getting the project done and getting out the money was another challenge we faced. This project has caused us a loss to the company. There were five years of maintenance, and our service people made money by claiming batteries from the company and other stuff. Handling engineers remotely was stressful as the management was done correctly. As the company increased, the HR department remained unstable as whoever became the HR head; performance was significantly below average. I can say that company was growing quite haphazardly. We could not create systems and processes as my involvement in RnD sales and marketing was the highest. I thought anyone could see the HR, which was a big mistake as my interest in finance was also missing, so the company’s finances were also very loose.
Arunachal Pradesh was the first north East solar project done of 600KW grid feed, and this was our very successful project in the Northeast as we did several projects in the Northeast covering all seven states.
This is the Assam Rifles Grid project, where we installed it in 7 different locations in the Northeast. It was done in a joint venture of REIL, a Rajasthan State Govt company, and 100 and 150 Kw off-grid solar projects were done. The REIL and the rest batteries supplied by the solar panels and Electronics were provided and installed by us. We designed the remote monitoring system as well for these seven projects. So this was a very successful project where we installed these systems. There was a massive benefit to the Assam Rifles as taking the diesel to these far-flung areas was very tough and costly. So we made this system successful, where they hardly used diesel generators after installing the solar off-grid system. We got two distributors also during the installation of these projects in the Northeast.
The Mini-Grid 250KW project at UP had three installations done by us, which was very challenging as there was no electricity in that area. State Govt connected 5 to 6 villages through this 250KW project, and the execution of this project was a tremendous task as we had to distribute the power. Power was free for people, and everyone wanted more and more power. They installed the new fans and lights in their homes and were given only a 100 W connection for each home. We had put the load controllers for that purpose, but people came to know of that. They made direct connections, and all the pumps for irrigation purposes were running on this. People kept increasing the pumps, and the battery bank was installed for three days of backup in case no solar was available. The batteries started giving us problems as this system was overloaded, and controlling the people in that area was next to impossible. Villagers had fights with our people daily, and no staff was ready to stay there as this project we were to maintain for five years, so we kept struggling as our people kept changing at the site, and all three areas had significant issues with maintenance. We were the early people to learn to install the off-grid Mini project in India. Other projects also came along similar lines, but we didn’t bid for them.
We made a unique solar panel trolley for the Indian army and a movable Inverter truck so that Army can open the Solar panels anywhere while travelling, get solar power, and run the equipment. this project took more than 1 year to make ready, and Army officials are here to inspect the system in the below pictures.
Solar Project Division
Su-Kam was a pioneer in the development of DC-based solar inverters, offering a more efficient and cost-effective solution compared to traditional AC systems. We successfully implemented these inverters in various projects, including a significant deployment for low-income homes in Uttar Pradesh.
While the DC inverter technology was a breakthrough, challenges in government payments and intense competition from other solar companies contributed to Su-Kam’s financial difficulties. The lack of understanding regarding the reasons for our financial struggles led to an unfair assessment and ultimately contributed to our bankruptcy.
I advocate for a more nuanced approach to evaluating struggling companies, considering factors beyond financial performance. A system that encourages rehabilitation and supports entrepreneurship could have prevented unnecessary liquidation.”
The major Decision to convert Service Employees to Outsourcing of Services for the Company
Su-Kam’s service department faced significant challenges, including high turnover, inefficiency, and fraud. Despite our efforts to address these issues through training and development, we were unable to create a sustainable and high-performing service team.
To overcome these obstacles, we implemented a groundbreaking strategy: outsourcing our entire service function. By offering incentives and support to our existing service engineers, we encouraged them to become independent service providers.
This innovative approach not only reduced our operational costs but also fostered a more competitive service market. The success of this model inspired other companies to follow suit, demonstrating its effectiveness in improving service quality and efficiency.”
Personal Front affected the Company.
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Personal Front
The personal challenges I faced, including my divorce and the emotional turmoil that followed, significantly impacted my ability to lead the company. My absence from the day-to-day operations allowed internal conflicts and mismanagement to escalate.
The company’s financial struggles were compounded by my ex-wife’s harmful tactics to undermine the business. These actions eroded employee morale, damaged stakeholder relationships, and ultimately contributed to the company’s decline and bankruptcy.
The experience taught me valuable lessons about the importance of maintaining a strong leadership presence and addressing internal issues proactively. Despite the setbacks, I remained resilient and focused on rebuilding my life and career.
My personal life after the divorce was a period of immense challenge. The legal proceedings spanned seven years and took an emotional toll. However, a new chapter began with my marriage to Khushboo in 2016.
While I strived to save Su-Kam from bankruptcy, it wasn’t meant to be. The company’s closure in 2018 coincided with the birth of my twins, presenting a bittersweet turn of events. The financial strain was significant, as I had never diversified my investments.
Rising from the Ashes
Despite the hardships, Khushboo’s unwavering support and entrepreneurial spirit proved invaluable. In 2019, with the help of former Su-Kam employees, she established Su-svastika. This venture addressed the grievances of distributors, suppliers, and employees left in the lurch by Su-Kam’s closure.
Lessons Learned and a New Vision
Su-svastika is built on the foundation of what I learned from Su-Kam. Key changes include:
- Automated product testing: Eliminating human error through advanced computer-based testing.
- Cloud-based data management: Real-time data tracking for improved quality control and customer service.
- Fresh leadership: A team free from past industry baggage, fostering a new direction and culture.
- Focus on future technologies: Investing in Lithium-ion batteries and Battery Energy Storage Systems, anticipating the shift away from lead-acid technology.
Su-svastika represents a new beginning, built on lessons learned and a commitment to innovation. With a strong team and a focus on customer satisfaction, I am confident in the company’s future success.
https://www.pv-magazine-india.com/2023/05/02/whats-cooking-in-a-farmhouse-factory/
“Su-svastika’s leadership team comprises fresh talent, free from the baggage of Su-Kam’s past. This deliberate choice reflects our commitment to a new approach and a focus on innovation.
Automation is a cornerstone of our operations. By investing in advanced testing equipment and software, we have reduced our reliance on human intervention and standardized our quality control processes.
Our vision for the future includes integrating IoT technology into our products. We are developing innovative solutions that enable remote monitoring and control via Bluetooth, Wi-Fi, or GSM platforms. This user-friendly interface will simplify product management for our customers.
Additionally, we are developing a comprehensive testing platform for our energy storage systems (ESS). This tool will empower dealers and distributors to assess product performance without requiring specialized equipment. By providing a seamless user experience and valuable insights, we aim to differentiate Su-svastika in the market.”
This is the 125KVA Energy Storage system we have installed at our factory, and the Diesel Generator is installed at the back of this. We hardly use our Generator as the diesel bill has come down from 1.75 lac to Rs5,000 only, and the saving is so much that within the next 2.5 to 3 years the cost is out, As this charges in 3 hours and ready to give back up in case of intermittent power cuts which is the case in Gurgaon. We are developing 500 KVA Energy Storage Systems for big factories with Lithium battery LifePo4-based technology.
This is our Automatic test set-up on which our UPS and Solar Hybrid UPS are being tested. Then the printer gives the QR code, and there is no engineer-driven testing. Each product is tested on Power Analyser as the testing set-up has Power Analyser for the measurements.
In Su-kam, throughout my entire career, we never got ten patents granted. Within three years of filing technology patents, we received 10 out of 60 technology patents filed by us. All these patents are related to Lithium batteries, Solar and EV technologies associated patents.
